What We Offer
NTI is skilled in delivering meaningful solutions by actively listening, thoughtfully engaging by understanding your culture, and aligning with your business imperatives.
The world of today is complex, digital, and data rich. Navigating the complexity, or better yet, embracing simplicity can propel your business to its next level and be the discriminator for market dominance. We can help you turn complexity into simple and elegant solutions for success. Our deep expertise spans Pharma, Bio-Tech, Financial Services, Manufacturing, Software, Engineering, Public Sector, and Transportation & Logistics, ensuring we understand the unique nuances of your landscape.
Success is measured one customer interaction at a time. And as the business climate undergoes continuous change, embracing digital strategies and being adaptive are critical for not only survival, but for thriving in this connected, everything-as-a-service world. We work with you in developing evolutionary digital transformation strategies with customer engagement at the center point. We keep you focused on delivering value to your customers by leveraging digital capabilities and rich data.
Being able to turn that rich data into actionable information can be a game changer for you. Our solutions turn your rich data into information, and information into actionable insights for strategic and operational fact-based decision-making. Your business can empower the end-user to get the right information to the right people in the right context quickly.
Offerings
- CSO-as-a-ServiceWe bring the business savvy of the Chief Strategy Officer and the discipline of strategic management consulting to help you solve your complex business problems and take advantage of conditions to drive growth. We work with you in creating and executing a flexible strategy, incorporating AI Strategy and Responsible Execution, to achieve business goals & objectives, gain market share, and increase brand viability. Through comprehensive audits, such as in clinical operations, we help you with adoption, process engineering, and change management to ensure your strategies will be successful and supported by your staff and customers.
- CIO-as-a-Service We enable your IT organization to transform from a cost center model to a business partner by leveraging Technology Business Management (TBM). We bring the multi-modal capabilities of the Chief Innovation Officer to help you revolutionize traditional IT, becoming agile and being able to pivot quickly. We help you become the proactive researchers, idea incubator, and digital lab who provides technology capabilities to your business partners and customers. We work with your teams to implement discipline around transformation, innovation, Risk, Governance, and Cybersecurity (including CVE analysis), while ensuring cost transparency, planning, infrastructure optimization, digital products, and business insights. We help you understand cost drivers of the technology provided to the business and identify opportunities for improvement and efficiency. We assist you to better communicate the value of digital to your business and position you to quantify that value in tangible business terms.
- CTO-as-a-Service We bring the agility and design-thinking of the Chief Technology Officer to help you drive real and sustainable innovation within your company. We collaborate with you in creating a design and development team rooted in SecDevOps who can agree on a vision and understanding of the product / service you wish to build. We also ensure that as we build the product / service and leverage AI integration, we keep the needs and wants of its users and stakeholders in mind, ensuring the final product succeeds within the marketplace, as it gives users what they want - capabilities that work.
- CCO-as-a-Service Customer experience design leads to better brand interactions and genuine loyalty. With the customer-empowering mindset of the Chief Customer Officer, we work with you to design and develop a customer-centric framework for your business. To accomplish this, we go beyond just writing a business plan; we apply Customer Value Engineering (CVE), value physics, and neuroeconomics to quantify impact. We help you to visually define and articulate how customers should see your company and what they will get by doing business with you. From formulating the engagement strategy using our Advanced CVE Toolkit, understanding your target customers wants and needs, to how your customers will interact with your business; we will help get your ideas out into the market for adequate testing and validation, ensuring your products and services are the best fit for your business and customer base.
- CDO-as-a-Service With the analytical thinking and passion of the Chief Data Officer, we work with you in creating and maintaining an end-to-end strategy for your data assets. From critical data migration and data validation to the optimization of specialized frameworks like eTMF, we design an evolving strategy based on your current and projected needs. We help you establish sound Information Resiliency to maximize the security, quality, and freshness of your data. Beyond management, we assist you in turning data into analytics to create usable, context-relevant, multi-dimensional information. We help you not only discover and validate insights but take action on those insights to achieve meaningful business outcomes, ensuring your data drives strategic decision-making.
nexTier Strategy
nexTier Innovation
nexTier Insights
Our Approach
We collaborate with you to deeply understand the goals and desired outcomes of your organization. Through our conversations, we uncover truths to eliminate assumptions, understand what you see as risks, and identify the challenges that keep you up at night. This process ensures we have the right knowledge and clarity to navigate the journey ahead with you.
We learn and grow together while reducing risk and uncertainty. This partnership builds the confidence necessary for the endeavor and helps you understand exactly what resources are needed to be successful. As we stay the course, we continually validate truths, identify new risks, and update our collective knowledge to ensure we reach your expected outcomes.
Our solutions are purposely tailored to fit your business needs. We understand that out-of-the-box configurations and standard "best practices" may not be the right solution for you. Our processes use iterative approaches, persona-based philosophies, and flexible configurations integrated with design principles that allow us to deliver what is right for you. We help you drive proper context and visibility into information, ensuring it is relevant for fact-based decision-making and superior business outcomes.